Providing high speed internet connection to remote locations in and around the Juneau area.
Rainforest Telecom Inc. Privacy Policy Privacy Policy
1. Introduction
At Rainforest Telecom, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information on our website. By using our website, you consent to the data practices described in this policy.
2. Information We Collect
We may collect personal information from you when you visit our website, register for an account, place an order, subscribe to our newsletter, respond to a survey or marketing communication, or engage in other activities on our site. The types of personal information we may collect include:
• Name
• Contact information (email address, phone number, mailing address)
• Billing information (email, billing address, phone number)
• Username and password
• Demographic information (age, gender, interests)
• Other information relevant to customer surveys and/or offers
3. How We Use Your Information
We use the personal information we collect for various purposes, including but not limited to: • Processing and fulfilling orders
• Providing customer service and support
• Sending you promotional emails about new products, special offers, or other information we think you may find interesting
• Customizing our website according to your interests
• Improving our products and services
• Conducting market research and analysis
4. Sharing Your Information
We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are contractually obligated to use your information only as necessary to provide the services requested by us and to comply with applicable laws.
We may also disclose your personal information to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety, or the rights, property, or safety of others.
5. Your Choices Regarding Your Information
You have the right to access, correct, or delete your personal information at any time. You may also opt out of receiving promotional emails from us by following the unsubscribe instructions provided in the email or by contacting us directly. Please note that even if you opt out of receiving promotional emails, we may still send you transactional or administrative communications, such as order confirmations or important updates about our website or services.
6. Data Security
We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
7. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are under 13 years of age, please do not provide any personal information on our website or use our services.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Rainforest Telecom
3031 Clinton Drive
Juneau, Alaska, 99801 (907)523-2400 service@rainforesttelecom.com
By using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using our website.